Ordering

Discount Code Not Working

Written by Auto Mate
Updated over a week ago

Stock Status

Written by Auto Mate
Updated over a week ago

Smarty Reward Points

Earn & spend points to get discounts on your next order

Written by Auto Mate
Updated over a week ago

Where's my order?

Understand your order status & delivery

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Updated over a week ago

Where do you ship to?

Where can we send orders

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Updated over a week ago

Shipping costs

What we charge

Written by Auto Mate
Updated over a week ago

Payment methods

How to pay for your orders

Written by Auto Mate
Updated over a week ago

VAT in prices

How we display

Written by Auto Mate
Updated over a week ago

VAT Invoice

Download PDF copy VAT invoice from your order

Written by Auto Mate
Updated over a week ago

EU VAT

Removal of VAT at checkout for EU based companies

Written by Auto Mate
Updated over a week ago

Import duty & tax

Will I be responsible for customs duties, VAT or other taxes upon receipt of my shipments?

Written by Auto Mate
Updated over a week ago

Cancel or Refund your order

Tell us to cancel and order before it ships

Written by Auto Mate
Updated over a week ago

Returns

To ensure that your return is received and handled promptly, please follow these guidelines

Written by Auto Mate
Updated over a week ago