Where's my order?Updated a year ago
We ship all orders within the delivery timeframe stated in checkout.
If an item is out of stock when you order, it'll show as back order on the product page. We may then wait for this item to come into stock for your whole order to ship together.
We often part ship items at no extra cost to you if it means your order will get to you faster.
You can check your order history in your account dashboard, and we'll also email you a tracking number as your order ships.
You can always check the link on your order confirmation email to see a real time status of the shipping status of each separate item in your order.
If your order is still showing as un-processed please email our customer service team who'll reply quickly with an update: [email protected]