All articles
All articles
Categories
Vesternet Device Support
Drivers & Guides for Vesternet Devices
5 categories • 1 article
Pre-Sales Help
All the ways we can help you
5 articles
Education
Learn all about smart home automation
15 articles
Ordering & Delivery
Checkout & post sales help
10 articles
Technical Support
Getting under the skin of your smart home with detailed support
3 articles
Product FAQ's
Common answers to product questions
2 articles
Articles
What should I do if my order only partially arrived?
If only part of your order was delivered, it may be due to temporary stock shortages. We receive stock daily and aim to ship the remaining items as soon as they become available. We apologize for the inconvenience and have refunded your shipping cost
How to handle a device return for troubleshooting?
We suggest consulting with our Technical Support team before proceeding with any return requests. They can assist in diagnosing the issue and potentially resolve it, saving you the hassle of returning the product. If you wish to proceed with a return