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Technical Support

Getting under the skin of your smart home with detailed support

Technical Support

When you submit a Technical Support request, it helps to provide as much information as possible. This allows us to fully diagnose the issue and provide you with a fast response. Examples of Information that we need Note: This is not an exhaustive

Phone support

At Vesternet, offering the best customer support is our priority, and that’s the reason why we’ve chosen to offer support via email & live chat. We truly believe that we wouldn’t be able to provide the same assistance over the phone and in all of our

What does technical support cover

We offer Technical Support for all of our products, our great Technical Support is one of the things that sets us apart from other Home Automation shops. What we offer We offer basic support for all products that we sell We offer comprehensive s

Product user manuals

Simply visit any product page and click the Manuals tab to see PDF copies of the official manufacturer user guide: